Refund & Cancellation Policy

Contest entry fees are charged from the user's in-app wallet at the time of submitting a contest entry. Once an entry is successfully submitted and payment is deducted from your wallet, the contest entry fee is non-refundable.

Reason: Entry fees contribute to the prize pool and operational costs of running the contest. Once a slot is allocated to you and the contest has begun, the fee cannot be returned.

Wallet top-up amounts that have not been used for any contest entry are eligible for refund. Here's how wallet refunds work:

To request a wallet refund, email support@auditionindia.com with your registered email, User ID, and the refund amount. We will process your request within 5–7 working days. The refund will be credited to the original payment source (bank account / UPI / card).

If a payment is deducted from your bank account but your wallet is not credited, please follow the steps below:

Users may cancel a contest entry under specific conditions:

To cancel a contest entry (before contest starts), go to My Entries → Contest Details → Cancel Entry in the Audition India mobile app, or contact support immediately.

Winners are announced at the end of each contest based on votes or judge evaluation. Prize distribution is subject to:

• Winner must have a verified account (KYC completed) to receive monetary prizes.
• Prize money will be transferred to the winner's registered bank account / UPI ID within 7 working days of announcement.
• If a winner is found to have violated contest guidelines (fake votes, multiple accounts), the prize will be forfeited and awarded to the next eligible participant.
• Non-monetary prizes (certificates, merchandise) will be dispatched within 15 working days.
• Prizes are subject to applicable TDS deduction as per Indian tax laws (if prize amount exceeds ₹10,000 in a financial year).